Return policy

Thank you for your purchase at and we are very sorry if you are not competely satisfied.
In order to be eligible for a refund, you can return your purchase sufficiently stamped within 90 calendar days after receiving your purchase.

After we receive your return in mint condition, we will process your refund, whatever the reason. You will be refunded to the original bank account you’ve used for the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

If the product is damaged in any way, or you have initiated the return beyond the warranty period of 90 calendar days, you will not be eligible for a refund.

If anything is unclear or you have any question regarding the subject, feel free to contact us at

Returns must be sent to:

BrassLips distribution
Voordeldonk 83
5721HL Asten T
The Netherlands

Please do not forget to enclose the name, address and
account/credit card company that was used used
to purchase the returned product!